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Last updated: August 14, 2026

To help us resolve things quickly, please include your device model, your OS version, the app version, the username on your account, and what you expected to happen versus what actually did. A screenshot or screen recording helps more than anything else.

Common questions

I can't sign in

Faves signs you in with a magic link sent to your email, or with Google or Apple. If your magic link doesn't arrive, check your spam folder and confirm the address is the one on your account — links expire after a short window, so request a fresh one rather than reusing an old email. If you originally signed up with Apple's "Hide My Email," sign in with Apple again rather than by email, since the relay address is what's tied to your account.

Why does a list only hold ten items?

That's deliberate. Ten fixed slots is what makes a list a ranking instead of an archive — adding an eleventh title means deciding what it displaces. When a slot is taken, Faves asks whether you want to replace the existing item or shift everything below it down.

What's the difference between List, Tiers, and Top 10?

Three views of the same list. List is a simple collection with no ordering pressure. Tiers groups items into S-through-F bands you can name yourself. Top 10 is a strictly numbered ranking you build by dragging items into position.

Why is Faves asking for my contacts, location, or microphone?

Every permission is optional and requested only when a feature needs it. Contacts help you find friends already on Faves. Location is used to find nearby restaurants and venues when you add one to a list. The microphone is used only when you record a voice note on an item. You can decline any of them and keep using the app, or change your mind later in your device settings. Details are in our Privacy Policy.

My cover art is wrong or a title is missing

Catalog data comes from third-party providers and isn't perfect. Email us the list, the title you searched for, and what you expected, and we'll correct the catalog entry.

How do I delete my account?

Email admin@816.ventures from the address on your account with the subject "Delete my account." We'll confirm and then delete your account and its content within 30 days, as described in our Privacy Policy. Deletion is permanent — your lists can't be recovered afterward.

How do I report a bug or request a feature?

The same address: admin@816.ventures. Faves is early, and feedback from real use shapes what we build next — bug reports and feature requests are genuinely welcome.

How do I report abuse or another user?

Email admin@816.ventures with the username and a description or screenshot. We review reports of harassment, impersonation, and illegal content promptly and will remove content or suspend accounts where warranted, per our Terms of Service.

Contact

816 Ventures
admin@816.ventures
816.ventures